1013 Mount Tabor Garden City New York
Expand your reach with our SMS service.
Send and receive text messages online using our powerful SMS API. Your business can quickly and easily engage with customers, leads, and staff via their mobile devices.
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00
+Million
messages are sent through our gateway each month
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00
%of text messages are opened within 90 seconds
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00
customers are enjoying our service around the world
Web SMS
Manage your inbox, import contact lists, create templates and set auto-replies from our online platform.
API gateway
Connect to our REST API and enterprise-grade gateway to deliver messages all around the globe.
SMS API
Integrate SMS into your existing software to send text messages using the tools you know and use the most.
Use Cases
Popular SMS use cases
Text messaging is an effective tool for many industries to reach their audience in an engaging and timely way.
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Marketing
campaignsSend SMS campaigns to share special offers, in-stock updates, new product launches and more.
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Appointment
remindersSave time and reduce no-shows by texting appointment reminders and confirmations.
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Customer support
marketingGet back to customers quickly
and efficiently by engaging them in two-way SMS conversations. -
Billing and
paymentsAutomatically remind customers of upcoming and overdue payments to get paid on time.
Popular SMS features
We make it easy for businesses to get sending in a simple, secure, and streamlined way by setting you up with the right solutions.-
Automated replies
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Mass text messaging
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Dedicated phone numbers
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Short trackable links
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Template library
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Personalisation(merge fields)
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Scheduled messages
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Contact management
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Analytics and reporting
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Unsubscribe links
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Two-factor authentication
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Single sign-on (SSO)
Adobe Campaign
Our Adobe Campaign integration is a marketing automation tool designed to deliver personalised campaigns through multiple channels. Combining email and SMS, marketing and sales teams can create richer customer journeys.
Netsuite
Deliver real-time conversations and large campaigns via two-way messaging without leaving the NetSuite platform. Send to a single recipient or to a list. Use pre-built message templates, or use NetSuite workflows to trigger SMS messages.
Shopify
Add SMS to Shopify to put your store at your customers’ fingertips and never miss the opportunity to cut through again! Recover abandoned carts with time-limited checkout discounts and win back more customers with personalised broadcasts.
Salesforce
Mercury SMS provides Salesforce users the ability to send individual or bulk SMS messages to Leads and Contacts. Construct your messages ad-hoc, or select a template with personalised fields. You can even set up automatic messages, such as a welcome text to new leads.
Zapier
Zapier is an integrations tool that connects SMS APP to over 2000 applications to send or receive automated SMS. The workflow for building Zaps is simple; you choose a trigger, like receiving an email in Gmail, then choose an action, such as sending an SMS notification.
HubSpot
Integrate SMS into your HubSpot CRM to send SMS messages to engage leads, send meeting reminders, and automate follow up processes to help increase conversions. Send personalised marketing campaigns — promotional SMS have an average of 23% conversion rate!
Success stories
Our customers have saved time, boosted their app, and reached larger audiences by adding SMS as a communication channel.
SMS App
Why SMS APP
With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the challenges your business faces and how to solve them.
Best-in-class
platform
- Integrated into over 85 leading software systems
- Easy-to-use web SMS portal
- No software to install
- Tier 1 security features
Proven and trusted
expertise
- 22 years of industry experience
- Over 65,000 customers globally
- Experts who understand your needs
- 420+ million messages sent monthly
Most connected
partner
- Direct connections to carriers
- Over 85 third-party integrations
- On-shore delivery
- Access to SMS, MMS, and mobile landing pages
24/7 customer support
support
- 24/7 Live chat and email support
- Free phone support 5 days until late
- Local onshore support
- Global team available 24/7
Frequently asked questions
Can I integrate text messaging into a CRM or software I already use?
We are partnered with over 85 integrations so that you can send SMS from a tool you are already comfortable using. Some of our popular SMS integrations are HubSpot, Shopify, Salesforce, and Netsuite. Explore our integrations marketplace.
What number can I send messages from?
We have different Sender ID options to suit your needs. We’ll set you up with a dedicated number, which allows you to send and receive text messages. You can also send from an alpha tag (up to 11 numbers and letters) to help customers recognise you. Learn how to choose a sender ID.
How many characters are in one SMS credit?
A standard SMS credit is 160 characters, including spaces. An emoji counts as two characters. If your message contains Unicode or emoji, the character limit drops from 160 down to 70 characters. For more on this, check out our infographic.
How does your free trial work and what happens after?
When you sign up for a free trial, you’ll be able to log in to our online messaging hub to explore the inbox, features, automations, templates and more. You’ll also get 25 SMS credits to try sending and receiving text messages yourself.
What are your payment plans like?
We offer a range of pricing plans, including Basics, Conversations, and Pro. If you need to send high volumes, ask us about advanced or custom plans. Our SMS experts will help you find the best option for your business.
Austin Health
Very easy to use. This web-based SMS application keeps messages well organised and easy to access. Copies are sent to my email so I don't miss anything when I'm not logged in
